Contact adult social care

Professionals working with adults

All referrals (including safeguarding, care and mental health):

Make a referral (professionals)

Members of the public

Advice and requests for assessments for help from adult social care (includes mental health referrals) or requests for care reviews.

Complete the online form:

Request an assessment or review

Alternatively, you can email adultcarencc@northamptonshire.gcsx.gov.uk or telephone 0300 126 1000 (Monday - Friday 8:00am - 6:00pm)

Out of hours support

If you need to contact adult social care urgently during the evening, at night or at the weekend, phone our out of hours team on 01604 626938.

An operator will answer the phone and take details of the problem and your contact details. They will then pass this information over to the duty social worker.

What happens next?

The duty social worker will contact you and give you advice and guidance over the phone on how to deal with the problem, or they may:

  • Recommend that you contact another more appropriate agency; they will give you the contact details
  • Refer the matter on to another social services team the next working day
  • Visit you or the person with the problem

What sort of problems can the out of hours team deal with?

  • Older people who are at risk or who need immediate help
  • Concerns about a person with a physical or a sensory disability
  • Support in coping with someone who has severe learning difficulties or mental health problems
  • Mental Health Act assessments
  • Act as an appropriate adult for vulnerable adults

Shared site content

How does it work?

Northamptonshire County Council

Northamptonshire County Council

about 12 hours ago

Updated budget timeline 2018/19

View on Facebook

Save someone in need. Give the gift of life.

If you needed an organ transplant would you have one? We’re campaigning with NHS Blood and Transplant to educate young people about #OrganDonation. M...

View on Facebook

Signing up to NHS register as a young person means that someday you could save lives as a donor—by leaving behind the gift of life. Help save someone ...

View on Facebook

Breast Cancer - Be Clear on Cancer

Today, Public Health England are launching their Be Clear on Cancer ‘breast cancer in women over 70’ campaign. If you've noticed changes to your breas...

View on Facebook

Over the next few days we will be sharing quotes from some of the older children in care and the difference their foster carers have made to them. Co...

View on Facebook

Northamptonshire Shared Lives service for vulnerable adults rated outstanding

View on Facebook
17/02/2017 15:57
Test
22/12/2016 09:10
test highways news release
31/08/2016 22:00
Northamptonshire County Council’s Cabinet will next month (September 6th) discuss plans to add an additional 105 new places at Wollaston Community Primary School.
31/08/2016 22:00
This summer’s Women’s Tour was watched by a record-breaking 80,000 people in Northamptonshire – 12,500 more than last year.