Local Offer
Services for children and young people in Northamptonshire (aged 0-25) with special educational needs and disabilities.

Contact A Family

Type of service:
Forums And Support Networks
Prospect Hall, Contact a Family Midlands Team, Selly Oak, Birmingham , B29 6LE
Telephone number:
0808 808 3555
Email address:
Service description:
Contact a Family provides information, advice and support to families caring for children and young people with disabilities or additional needs.

We have up to date information on local services and sources of support for families with disabled children.

We support families with disabled children, no matter what their condition or disability.

Our services are free and open to any parent/carer or family member. We also support practitioners working with families.

Our East Midlands team offers:
- Free information workshops for groups of parent carers including coping and support, behaviour that challenges us, helping your child to sleep, transition from adult to child services and information about benefits.
- Local information on local services, sources of further and specialist advice and support
- Information guides on everyday living such as financial help and benefits, accessing help and support, play and leisure activities for families and education, health and social care services.
- Ways to meet other local parents through support groups, meetings, workshops and events.
- Free information sessions for professionals working with families with disabled children
- Resources for professionals, to help them point families to local services
- Advice, information and how to access local support is provided by our helpline

You can contact the team
Prospect Hall, 12 College Walk, Selly Oak, Birmingham, B29 6LE,
Telephone 0121 415 4624
Email westmids.office@cafamily.org.uk
Visit our website page

Universal services Our local services are backed up by our central services including:

Contact a Family helpline
For information or advice on any aspect of caring for a disabled child contact our national freephone helpline
Telephone ; 0808 808 3555
Opening hours : Monday to Friday, 9.30am to 5pm,
Email helpline@cafamily.org.uk
Our team of trained advisers includes education specialists and a dedicated welfare rights team.

Contact a Family website
Our website offers up-to-date information on hundreds of medical conditions, extensive information on benefits and services as well as a wider range of support, information and advice for families.
You can link with families going through similar experiences, down load our resources. www.cafamily.org.uk
Parents can follow us on Facebook www.facebook.com/contactafamily or Twitter: www.twitter.com/contactafamily as sources of information and links to parents.
Age range:
0 - 25 years
Opening hours:
Monday 09:30 - 17:00
Tuesday 09:30 - 17:00
Wednesday 09:30 - 17:00
Thursday 09:30 - 17:00
Friday 09:30 - 17:00
Eligibility criteria:
  • Families Where The Child Has A Disability And The Needs Usually Cover One Area Of Development
Referral route:
  • Contact Service Direct
Last updated on:

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