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Independent Age

Type of service:
National Services
Telephone number:
0800 319 6789
Mobile number:
Email address:
Service description:
Free and impartial advice for older people, their families and carer on home care, care homes, NHS services, housing and other issues. We offer expertise on social care, benefits, befriending and other social support through our advice service and range of guides and publications.

Telephone Buddies- Our network of caring, trained volunteers provide face-to-face and telephone be friending to help alleviate loneliness and isolation. As you get older, especially if you live on your own, it can be difficult to stay in touch with family or friends. We know that for many - especially if they've gone through a difficult patch - a regular chat with someone who is understanding and has similar interests, can be reassuring and welcoming. Our 'telephone buddies' can offer you regular phone support to get you through a crisis or change in your life - like a period of poor health- all from the comfort of your own home. Calls can be weekly or monthly - whatever suits you. And as your phone friend calls you, there's no cost.

Volunteer Visitors can offer you friendship and support, safe in the knowledge that you’re not alone and there for you when you need them. You get to decide with your
volunteer how regularly they visit. Signing up for a volunteer visitor will also give you easy access to the other services and support. Our expert advisers provide advice and information on a wide range of subjects, including social care, local services and benefits.
Contact provider for details
Age range:
65 years - 0
Opening hours:
Monday 10:00 - 16:00
Tuesday 10:00 - 16:00
Wednesday 10:00 - 16:00
Thursday 10:00 - 16:00
Friday 10:00 - 16:00
Ofsted Inspection Grade:
Additional information:
Eligibility criteria:
  • Age
  • Elderly
Referral route:
Self Referral
Location map:

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